Customers send you questions via email, Word, PDF, or Excel, and you need to respond in the same format. Now you can.
We already made this possible in Excel, and now our new Word Add-in bring the same experience to more tools you use every day. No switching between platforms, no copy-pasting.
Track the source of every answer instantly, save responses to your library for future use, and send back questionnaires in the exact format your customers require—all without leaving Word, Outlook, or Excel.
Psst... PDF and online portals are coming soon.
Now, you and your colleagues—even across different teams or entities—can work together in a single Passionfruit environment. Set roles, assign tasks or sections of questionnaires, and manage approvals in a way that fits your internal workflows and organization.
Leverage auto-tag to automatically label your data source files, enhance knowledge organization and improve document search.
Easily export your questionnaires to Excel, keeping all your answers, scores, and details in one place. Review or share them with just a few clicks!
Get a confidence score for each answer, showing how closely it matches the question based on key terms, and instantly see the document or paragraph it's sourced from, so you can feel assured your response is on point.
To keep you even more organized, we're introducing new options to enhance your questionnaires. You can now add tags for status, topic, requesting party, responsible department, and more, making it easier than ever to categorize and manage your questionnaires!