Based in Europe
Answer customer requests, without the repetitive work
Built for Quality, ESG and Technical teams. Passionfruit reviews, writes and auto-fills directly inside Excel, Word, and online portals.
Respond faster, win more customers.
Passionfruit streamlines everything from writing, to filling-out and review. Helping food suppliers spend less time managing customer requests, and more time working with customers.
Write smarter
Always find
trustable answers
Evidence-based
Context-aware
Side-kick
Synced with Sharepoint
Fill out faster
Complete full requests in minutes
Auto-fill
MS Word
MS Excel
Online Portals
Keep control
Manage your
shared responses
Answer library
Change history
Human-in-the-loop
How it works
From your first connection to seeing what flows through.
You don’t need a six-month rollout to feel the difference. Passionfruit fits into how your team already works on day one, and the value compounds from there.
Day
Your tools, your evidence — connected in days.
No replacing systems. No 6-month implementation. Passionfruit reads the documents, data, workflows, answers, and approvals you already have, and meets your team where they already work.
Works with Excel, Word, Outlook and any online portal, including TraceGains, TraceOne and more
Syncs with your existing systems: QMS, SharePoint, ERP, PLM and beyond
Value before day one, see where your data has gaps vs. industry standards (BRC, IFS, FSSC) before you even go live
Day
Any quality workflow, prepared for review.
The work that used to wait on your team, questionnaires, COA updates, spec sheets, portal uploads, arrives review-ready. Sources shown alongside, every answer traceable, judgment stays with the people who should hold it.
Auto-fills any Excel, Word, Outlook and online portals
Sources and audit-trail shown alongside every response
Your team reviews, edits, approves, never replaced
Day
Suddenly, you can see what flows through.
Once requests flow through Passionfruit, patterns emerge. What customers ask. What you’ve shared, said, and promised. Where your data has gaps before customers find them. Your inbox stops being a backlog, and starts being intelligence.
A focused review inbox: 3 things to approve, not 300 to chase
What customers actually ask, by topic, by frequency, by trend
Recurring themes, repeated questions, and risk patterns surfaced without anyone hunting for them
What changes
Time saved is just the start.
70%
Less time on repetitive work
Your team handles 3× more requests with the same headcount. Questionnaires, COA updates, portal uploads — done in minutes, not afternoons. Your experts stay focused on review, judgment, and the work they were hired for.
Days
Not weeks. Sometimes hours.
No more backlogs. No more "we'll get back to you next week." Complete, consistent answers go out the moment a request lands. Your customers stop chasing — and start seeing you as the supplier that's easy to do business with.
7×
Typical ROI in year one
The suppliers winning today aren't winning on price. They're winning on trust — built one fast, complete, accurate response at a time. Better answers don't just save time. They open doors.
Try Passionfruit now
Walk through a real customer request and see how Passionfruit handles it end to end.
Solutions
From detailed questionnaires to one-off questions, Passionfruit helps Quality, ESG, Technical, and Customer Service teams respond with accuracy, consistency, and confidence — every time.
Supplier Questionnaires
Handle recurring customer and auditor questionnaires quickly, without rebuilding answers each time. Automatically complete Excel, Word, and portal requests using verified answers you already trust.
Product specifications
Manage product data, ingredients, allergens, and claims consistently across every customer format. Auto-fill specification responses and keep product information aligned before anything leaves your organization.
Requirement Documents
Review and complete complex requirement documents with clear ownership, context, and evidence attached. Coordinate reviews and approvals while ensuring documents reflect the latest approved version.
Single Questions
Answer ad hoc customer questions directly in Outlook, Teams, or portals using existing evidence. Each response is saved, traceable, and reusable, turning one-off questions into lasting knowledge.
Security
Passionfruit is dedicated to upholding the highest global safety and security standards.
MS Entra SSO
Access is managed through your existing Microsoft identity, security policies, and user lifecycle.
GDPR
Data is handled in line with European privacy standards, with clear ownership and controlled processing.
Hosted in Europe
All data is hosted on AWS in Frankfurt, ensuring predictable European data residency.
Responsible LLM’s
Answers are generated only from your approved data, with full traceability to source documents.
